Free
Shipping!
(USA Orders Above
$50.00! Click For Ordering Info Here!)
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Free
Shipping!
(USA Orders Above
$50.00, via USPS Media Mail / First Class Mail)
Buy any product on our
site, and get your choice of one of the following
PC games:
The Little King,
New World, or
Big Genius Bible Trivia
included in your order for
FREE If you place
an order, simply mention which of those above mentioned products you would like,
and it will be included in your purchase. If you do not mention one, we will
include one that fits in with your order and will be shipped in the mail.
Ordering Information
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At Kings Crown
Games, we're
committed to providing you with
the following:
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HARD TO FIND GAMES:
Our online
store carries many hard to find Bible-based PC games, some
Independent PC games, and cool fantasy games, for you all
in one convenient location on the web, right here for YOU! Take
a look at what people are
saying about us
and the cool unique PC games here on our
site. We are soon going to be
expanding to carry even more cool RPGS, Fantasy and Sci-Fi
games, and family gaming products.
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GREAT PRICES:
We want to offer these products
at great savings to you. We also offer FREE SHIPPING on orders
above $35.00 here in the USA!
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INFORMATION:
We want
to give you good descriptions of the
games, as well as many screenshots, and or pictures of the items
in the store. We hope this helps you make informative decisions
on your purchases! We have specialized sections on games for use
with Sunday
Schools or
Ice-Breaker parties and such!
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PACKED WITH CARE:
We want you to have a great
experience from browsing our online store, to your products delivered to
your home safely and securely. In every order, each item is
bubble-wrapped, peanut packed, and paper crunch secured, etc as
needed so you get your product(s) in tip top shape!
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RESPONSIVE SERVICE:
You'll find our customer service responds
quickly and takes care of you. Also, we pride ourselves on
shipping to you within 2-3 business days (excluding Saturdays
and Sundays) Most emails are
responded to within 24 hours. You can reach us toll-free at
1-866-821-6807.
Also, we can help you find
the right technical support for any product purchased if you
need it. Just contact us at
help@kingscrowngames.com
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SECURE & SAFE:
It's very important that your
credit card is safe and secure, and we are a place you can
trust. That's one major reason we use the highly rated
Charge.com with 128 SSL
Secure Bit Encryption. We also operate a YAHOO store called
Christian Fun Store
if you are a YAHOO shopper! We
are still adding products to that store. |
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HOW TO
ORDER
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(1) Internet With Credit Card via VISA, Mastercard,
Discover Or PayPal!
We offer an easy to use, secure, and fast way to
order products 24 hours a day using the either your VISA,
Mastercard, Discover or PayPal
(with confirmed PayPal shipping address) account
using 128 Bit Secure Sockets Layers (SSL) here on our website!
(2) YAHOO! Store With Credit Card via VISA, Mastercard!
If you are a YAHOO! Store shopper, you can visit our YAHOO! Store,
Christian Fun
Store! That site only carries the Bible-based products however, please note, the
YAHOO store does not support the FREE SHIPPING features this site does. But
it does allow for more shipping options other than Priority Mail. You can
also order over the phone like in option 3 below and get the free shipping
over $35.00!
(3) Order by phone!
Order
toll free at
866-821-6807
9am-6pm PST, M-F with Credit Card!
Call our office at
866-821-6807
between the hours of 9am-6pm California PST, Monday through Friday with Credit Card via
VISA, Mastercard or Discover!
Also receive helpful suggestions and
recommendations about the products on our site!
(4) FAX or Mail With Check Or Money Order
We will gladly take your order through the fax or mail.
Mail orders may take longer to
get to us to process verses the shopping cart or FAX transactions. To order by mail
or fax, use our order form.
Dowloadable PDFS/or ZIP files can only be purchased with the CD-ROM delivery
method when paid by Check or Money Order. |
ORDER
PROCESSING
CD-ROM Games, Boardgames, Books, Comics,
Boxed Or
Perfect Bound Role-Playing Games:
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Once you have selected all of the items you wish
to purchase with the online shopping cart and "checked out" through using
your VISA, MASTERCARD with our secure real-time payment shopping cart or via PayPal, an email order will be sent it
off to us, and a confirmation email will be sent to you as well from
us. Make sure you provide a working email address so you can you
can keep updated as to the status of your order.
USA Orders Above $50.00:
(Free Shipping via USPS Media Mail / First Class Mail)
USA orders above $50.00 are shipped for
FREE via USPS Media Mail
(7-10 day delivery) Free Shipping applies to USA orders only. The checkout
screen will automatically do the calculation based off of the total amount you
have of the items in the shopping cart, and will not show you a "shipping cost"
because it will then be free. Orders with FREE SHIPPING including boardgames
will ship via USPS Parcel Post or First Class Mail. (Media Mail cannot ship
boardgames.)
USA Orders Under $50.00:
(Shipping by USPS Priority Mail)
All USA orders under $50.00 are shipped via USPS Priority Mail.
USA orders ship within 3-5 business
days to
ensure our customers get the their products quickly!
WE
ARE NO LONGER ACCEPTING INTERNATIONAL ORDERS
Shipping and handling charges, unless otherwise noted, will be added on
your cart checkout payment screen. Orders sent through regular mail through our snail mail
order form with
check or money order may take a bit longer to process.
We will e-mail you if a
product is back-ordered, not available or some other problem (make sure you
give us an accurate email address in your order.) If you have question about
your order, please send us an e-mail at
info@kingscrowngames.com.
NOTE:
Always read the individual
product's Product Media, etc as some may take longer than
others and some are Downloadbles.
PDF/ZIP Electronic Downloads:
 
If
the purchase for
was for Download, the file will be immediately available via a link sent to you in an email after the purchase is made with a VISA, Mastercard, or PayPal account.
Downloable Files are available right after
the purchase is made!
If purchase for
Electronic Download CD-ROM delivery, you will be shipped the product
PDF/ZIP on CD-ROM through the regular mail, just like any of the other
"physical" products on the site. Also, you would use this option for Mail
Order too.
If you have any questions about our products or service,
you can e-mail
us at info@kingscrowngames.com
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PRODUCT
AVAILABILITY
Most products on this website are
in stock and available for delivery. Occasionally
though we do run out of a given product. When that happens, we will
contact
you by either e-mail, phone or regular mail. If the product is only
temporarily
out-of-stock we'll give you the option of putting the product(s)
on back-order, refund or exchange for something else of equal value.
RETURN /
EXCHANGE POLICIES
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PC
SOFTWARE
We want you to be happy with our software and our company. But we also can't stay in the business of serving customers if our return policy is used as a preview service or
customer's do not
read the descriptions thoroughly. Please make sure you have READ the program
descriptions AND the system minimums.
Please make sure you
review your software immediately upon receiving it.
DEFECTIVE software can be
exchanged promptly for the exact same item --provided you return the defective item within
14 days
of original receipt. Defective means the CD itself has problems, not your
equipment.
UNOPENED
software can be returned at with prior notice to us within
14 days of original
receipt for a full refund or credit minus the original shipping cost
listed on the order form.
Most of computer games come shrink-wrapped, but
some of our programs small and/or independent game companies do not,
thus, "unopened" means "unused." We will inspect the CD itself and make our
own determination as to whether it was handled.
Boardgames, Boxed or Bound RPGS, Comics, Etc
We will gladly exchange any other products (Books, Comics, Boardgames and RPGS) within 30
days of the purchase if they are found to be
defective with all parts returned from the package in good condition with a replacement of the exact same item
or refund with verifiable receipt.
Before you
send any product back, please contact us
first at
help@kingscrowngames.com.
PFDS/Electronic Downloads
Downloadable products such as PDF
files and certain downloadable software cannot be "returned" or "exchanged"
once the sale is complete. If you have trouble download email us at
help@kingscrowngames.com and
include your order number and we will be able to assist you asap. PDF
products delivered on CD-ROM on not returnable either.
General
Help
If you encounter technical
trouble,
contact us at
help@kingscrowngames.com
for help BEFORE returning software.
Grace
--we understand that sometimes things don't work out, or don't get returned
on time. We cut slack to established customers, church customers, people who
treat us kindly, and people who make a good faith effort.
Our address for returns
is:
Kings Crown Games
P.O. Box 3834
Burbank, CA 91508
USA
Email to:
help@kingscrowngames.com
Other Contact information is located on the
Contact Us
page...
**Please
include all paperwork, teaching materials, a copy of the invoice and a note
explaining your reasons for the return. We'll calculate the 14 day
return policy
graciously and begin counting
graciously the day after you've contacted us about returning your software.
Refusal of Sale Policy:
We have and will continue
to refuse business with those customers who
knowingly violate software copyrights by illegally networking our software
or for any reason if we deem so. We refuse to look the other way as they break the
the law.
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SECURITY &
PRIVACY
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Our online transactions
are handled with Authorize.net or PayPal both number #1 payment
services on the web in their respective trades. When you enter your credit card number into
the secure order form, it is transmitted across the Internet in an
encrypted form, then decoded when
it gets to the processor. The charge is then made
and then the credit card
number is encrypted again when it is stored on the other end
and when it is forwarded to us here at Kings Crown Games.
We do not store your credit card number on file at all
"Kings Crown Games" will show on your
credit card bill for purchases made on this site or our
Christian Fun
Store site.
 
Kings Crown Games is committed to protecting your
privacy. We use the information we collect about you to process orders
and to provide a more personalized shopping experience. We Do Not
sell or disclose any information that identifies you to a third party at any
time! Also, when you place an order with us your personal information and
credit card information are safe.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail
address, mailing address, credit
card number, and expiration date. Your credit card information is only needed for
online shopping cart transactions. This allows us to process and fill
your order and to notify you of your order status.
How does Kings Crown Games protect customer information?
When you place orders or access your account information, we make use of a
secure server. The secure server software (SSL) encrypts all information you
input before it is sent to us. In addition, all of the customer data we
collect are protected against unauthorized access.
Will Kings Crown Games sell my information?
We do not sell, trade, or rent your personal information to others. If you
have any other questions about your privacy, then please contact us at:
help@kingscrowngames.com |
Our shopping cart uses
SSL Encryption technology to keep your
information safe. In addition, when you send a payment using our secure shopping
cart, the recipient will not receive sensitive financial information like
your credit card or bank account number. This way, you don't have to worry
about paying people you don't know.
QUESTIONS &
COMMENTS
If you have questions or comments about any product or
service on this site or
anything else regarding Kings Crown
Games, please email us at
info@kingscrowngames.com. We are very interested to hear what you have to say and we welcome the
opportunity to serve you!
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Super Special: Buy any product on our site, and get your choice of one of the following PC games:
The Little King,
New World, or
Big Genius Bible Trivia included in your order for FREE*!
* If you place an order, simply mention which of those above mentioned products
you would like, and it will be included in your purchase. If you do not mention
one, we will include one that fits in with your order and will be shipped in the
mail.
Web Search Portal
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